The Village entered into a contract for onsite safety consulting services with Alliance Risk Control Services in 2012, prior to this contract, it was managed by a Village employee. The major advantage of outsourcing this work is that a consultant generally provides industry standard training that maintains current safety requirements and changes based on new regulations, with access to a variety of expertise, which may not necessarily be present with in-house resources.
Staff has been satisfied with the level of service and relationship we have built with our safety program administrator from Alliance Risk Control Services (Alliance). In 2021, we resolicited for proposals for this service. Of the top two firms, Alliance Risk Control Services (Alliance) was ultimately awarded the contract. In consultation with the Village's risk manager, staff believes that a key component to the success of our safety program, has been the relationship staff at all levels have developed with our current on-site consultant. Understanding this relationship and familiarity with staff has helped reduce claims and provided considerable improvements throughout the department.
The attached memo details the evaluation as well as highlights improvements Alliance has implemented to drive compliance and increased safety. As can be seen in the tables, the workers compensation cost per labor hour, number of claims and Days Away Restricted or Transferred (DART) rate have all declined since bringing Alliance on board.
The annual cost continues to represent a reduction in hours serviced to the department from pre-pandemic levels as the program has been managed effectively and numbers remain positive. The department's OSHA recordable rate remains significantly lower than industry standard and average claim costs are low. If these benchmarks start trending in a different direction, staff will meet with Alliance and revisit the modified service.